Effective Date: January 1, 2025
Thank you for choosing Javapreanger.com. This Payment Policy outlines how payments are processed on our website, your responsibilities when making payments, and other important payment-related terms.
1. Accepted Payment Methods
We currently accept payments through Stripe, a secure and trusted third-party payment gateway. Stripe supports a wide range of payment methods, including major credit and debit cards, and digital wallets depending on your region.
2. Accepted Currencies
We accept payments in multiple currencies supported by Stripe, including but not limited to:
- Indonesian Rupiah (IDR)
- United States Dollar (USD)
- Canadian Dollar (CAD)
- Euro (EUR)
- Japanese Yen (JPY)
- and other international currencies available via Stripe
The currency you are charged in may depend on your location and Stripe’s availability in your country.
3. Payment Processing
All payments are processed securely through Stripe. Once your payment is completed, you will receive a confirmation email with your order or subscription details.
Please note:
- Stripe may take 3 to 5 business days to complete the clearance process and deposit funds into our local bank account in Indonesia.
- We may proceed with fulfilling your order or service once payment confirmation is received from Stripe.
4. Payment Security
We do not store any credit card or sensitive payment data on our servers. All payment information is handled by Stripe, which is PCI DSS-compliant, ensuring your data is protected with industry-standard security protocols.
5. Refunds and Cancellations
Refunds or cancellations are subject to our Refund Policy (if applicable). Please refer to the specific product or service page for refund terms. If no refund policy is listed, all sales are considered final unless otherwise required by law.
6. Failed or Declined Transactions
In case of a declined or failed transaction:
- No charges will be made to your card.
- You will be notified immediately.
- You may retry using a different payment method or contact your bank or payment provider.
7. Invoices and Receipts
You will automatically receive an invoice or payment receipt by email after your transaction is completed. For business invoices or specific billing requests, please contact our support team with the necessary details.
8. Contact Information
If you have any questions about payments or billing, you can contact us at:
- Email: info@javapreanger.com
- Phone: +62 895-1227-4646
- Business Address:
Jl. Saturnus Utara VI No.16, Manjahlega, Kec. Rancasari, Kota Bandung,
Jawa Barat 40286, Indonesia